According to the recent Prospera Law Firm Review, clients recognise our firm`s strong market standing in the Baltics
2023 - 09 - 07
In the 2023 Prospera Law Firm Review, COBALT was recognized among the top law firms in the Baltics, receiving the highest number of # 1 evaluations in the legal competence assessment and being named as the top-of-mind brand in the Baltics for the largest legal service buyers.
COBALT yet again achieved the highest overall score and No. 1 position recognitions in the best legal competence assessments in Latvia. The team’s performance had been rewarded with the highest ratings in the areas of lawyers’ skills, reputation, advisory, strategic speaking partner, client understanding, project staffing, integrity and ethics and one firm experience. According to our clients` evaluation, COBALT`s performance in Lithuania has grown, earning a better position in both overall performance and rated legal areas. COBALT Estonia`s clients highly commend our project staffing and personal contacts.
“Receiving feedback about our performance is extremely valuable to us as a professional service provider. It allows us to assess the client experience and continually develop our services. We are immensely grateful to receive such a high rating this year, especially because the number of interviewees has increased by more than 30% year on year.” comments Dace Silava-Tomsone, COBALT Latvia Managing Partner.
In addition to other meaningful comments, it was particularly rewarding to learn that our clients greatly appreciate our personal and business-minded attitude. “It’s difficult to recommend any other firm. Very good personal approach, they look into the needs of the company and understand them promptly,” a respondent notes.
The Prospera Law Firm Review is an annual client satisfaction survey conducted by independent market research company Kantar Sifo. In total, 410 largest buyers of legal services from the Baltics participated in the review and provided their evaluation. The key areas measured by the survey are overall performance, brand awareness, and legal competence across a number of areas.